Situational Service is an interactive, video-based workshop appropriate to all personnel that manage the one-on-one customer interface. 情境服務(wù)課程是一互動(dòng)型，基于視頻的課程，它適用于所有處理一對一顧客接觸的職員。
This module demonstrates the relationship between service style and customer readiness, which results in informed, satisfied customers that keep coming back. 情境服務(wù)的模型論證了在服務(wù)風(fēng)格與客戶(hù)準備度之間如何使客戶(hù)更了解我們和滿(mǎn)意，并保持回頭的的關(guān)系。
