When you consider the large amount of money spent to attract customers to your commerce site,then add to that the cost of converting them into paying customers and keeping them as repeat customers,you will quickly see why CRM is so vital.
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- 當你考慮花大量的錢(qián)來(lái)吸引客戶(hù)上你的商業(yè)網(wǎng)站,然后再加上把他們變成付錢(qián)的客戶(hù)并使他們成為重復付錢(qián)的客戶(hù)所需成本之時(shí),你將很快看到為什么CRM如此重要。