To centralise and improve the technical fault report service, the two existing Technical Complaint Centres were replaced by a Technical Fault Report Centre in September 1998, which is manned 24 hours a day by specially trained customer service officers.
英
美
- 為集中及改善供水故障匯報服務(wù)，該署于一九九八年九月設立供水故障匯報中心，由經(jīng)過(guò)特別訓練的客戶(hù)服務(wù)代表全日24小時(shí)當值，代替現有的兩個(gè)供水故障投訴中心。
