Service quality plays the vital role for the subscribers behavior intention on the issues of whether to use again the current ISP s service and of whether to promote the current F-NBIS level.
英
美
- 年齡愈輕教育程度愈高的受訪(fǎng)者，其自主性愈高且對品質(zhì)水準要求愈高；以受訪(fǎng)者對固網(wǎng)寬頻上網(wǎng)服務(wù)的評價(jià)而言，ISP業(yè)者扮演關(guān)鍵角色；
