Many foreign scholars have the job done: Axel Hochstein set up a SERVQUAL model for measuring IT service quality which contained 18 variables and 5 latent factors.是什么意思_Many foreign scholars have the job done: Axel Hochstein set up a SERVQUAL model for measuring IT service quality which contained 18 variables and 5 latent factors.在線(xiàn)翻譯_英語(yǔ)_讀音_用法_例句