If the user dissatisfies with the settlement result, or if the telecom operator fails to give him a reply within 15 working days, he may file a complaint with the complaint settlement institution.
英
美
- 用戶(hù)對電信業(yè)務(wù)經(jīng)營(yíng)者的處理結果不滿(mǎn)意或者電信業(yè)務(wù)經(jīng)營(yíng)者在接到投訴后15個(gè)工作日內未答復的，可以向申訴受理機構提出申訴。
