Customer Satisfaction - trends in quality system performance and customer satisfaction shall be compared with competitors or appropriate benchmarks and reviewed by top management

 
  • 顧客滿(mǎn)意-質(zhì)量體系績(jì)效和顧客滿(mǎn)意的趨勢應與競爭對手或適當的基準比較并被最高領(lǐng)導評審
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