A new three-factors satisfaction research model proposed based on the famous two-factors theory offers a new viewpoint to customer satisfaction research by analyzing telecommunication net work surfing account number service that ISP offers.
英
美
- 利用著(zhù)名的雙因素理論提出三因素滿(mǎn)意研究模型,并以電信ISP提供的上網(wǎng)賬號服務(wù)為例進(jìn)行分析,為企業(yè)和市場(chǎng)研究人員提供了更新的客戶(hù)滿(mǎn)意度研究的視角。
